Privacy Policy

Last Updated: April 11, 2025

This Privacy Policy describes how The Autumn Charm Company ("we," "us," or "our") collects, uses, and discloses your personal information when you visit our website, https://www.theautumncharmcompany.com/ (the "Website"), and use our services (the "Services").

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1. Information We Collect

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We collect several types of information from and about users of our Website, including information:

• Personal Information: This is information that can be used to identify you, such as your name, email address, mailing address, phone number, and payment information (if you make a purchase).

• Non-Personal Information: This is information that does not directly identify you. It includes information such as your browsing activity, the pages you visit, the date and time of your visit, your IP address, your browser type, and device information.

• Cookies and Similar Technologies: We use cookies, web beacons, and other similar technologies to collect information about your browsing behavior and preferences. Cookies are small data files stored on your device that help us improve your experience on the Website.

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2. How We Collect Information

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We collect information in the following ways:

• Directly from You: We collect information when you provide it to us, such as when you:

• Place an order

• Subscribe to our newsletter

• Contact us through email or other forms

• Automatically: We collect information automatically as you browse our Website, such as your IP address, browser type, and browsing activity. This is done through the use of cookies and similar technologies.

• From Third Parties: We may receive information about you from third-party sources, such as:

• Payment processors (to verify and process transactions)

• Analytics providers (to understand Website usage)

• Advertising partners (to provide targeted advertising, where permitted)

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3. How We Use Your Information

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We use your information for various purposes, including to:

• Provide and Improve our Services: To fulfill your orders, process payments, manage your account, and provide customer support.

• Communicate with You: To send you order confirmations, shipping updates, newsletters, marketing communications (where you have consented), and respond to your inquiries.

• Personalize Your Experience: To tailor the content and offers you see on our Website to your interests and preferences.

• Analyze Website Usage: To understand how users interact with our Website, identify trends, and improve our Website's functionality and content.

• Marketing and Advertising: To send you promotional materials and display targeted advertisements (where permitted and in accordance with your preferences).

• Protect Our Business: To detect, prevent, and address fraud, security risks, and other illegal activities.

• Comply with Legal Obligations: To comply with applicable laws, regulations, and legal processes.

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4. How We Share Your Information

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We may share your information with the following categories of third parties:

• Service Providers: We share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, website hosting, email marketing, and data analytics.

• Business Partners: We may share information with business partners to offer you products or services that may be of interest to you (with your consent, where required).

• Legal Authorities: We may disclose your information to law enforcement agencies, government officials, or other third parties when required by law, or to protect our rights or the rights of others.

• Affiliates and Subsidiaries: We may share information with our affiliates and subsidiaries for internal business purposes.

• With Your Consent: We may share your information with other third parties with your consent.

• Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred to the acquiring company.

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5. Your Choices and Rights

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You have the following rights regarding your personal information:

• Access: You may have the right to access the personal information we hold about you and request a copy of it.

• Correction: You may have the right to request that we correct any inaccurate or incomplete personal information we hold about you.

• Deletion: You may have the right to request that we delete your personal information, under certain circumstances.

• Opt-Out of Marketing: You can opt out of receiving marketing communications from us by following the unsubscribe instructions in the emails we send you or by contacting us directly.

• Cookies: You can control cookies through your browser settings. Most browsers allow you to block or delete cookies. However, if you block cookies, you may not be able to access certain features of our Website.

• Do Not Track: We do not currently respond to "Do Not Track" signals from your browser.

• Data Portability: You may have the right to receive your personal information in a structured, commonly used, and machine-readable format and to transmit it to another controller.

• Withdraw Consent: If we are processing your personal information based on your consent, you have the right to withdraw your consent at any time.

To exercise your rights, please contact us using the contact information provided below. We will respond to your request within the timeframes required by applicable law.

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6. Data Security

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We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. These measures include:

• Encryption: Using encryption to protect sensitive information during transmission.

• Access Controls: Limiting access to your personal information to authorized personnel.

• Secure Storage: Storing your personal information on secure servers.

• Regular Security Assessments: Conducting regular security assessments to identify and address potential vulnerabilities.

However, please note that no method of transmission over the internet or method of electronic storage is completely secure. Therefore, we cannot guarantee the absolute security of your information.

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7. Data Retention

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We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

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8. International Data Transfers

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Your information may be transferred to and maintained on servers located outside of your country or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information, including personal information, to the United States and process it there.

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9. Children's Privacy

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Our Website is not intended for children under the age of [Age, e.g., 13], and we do not knowingly collect personal information from children under this age. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will take steps to delete such information.

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10. Third-Party Websites

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Our Website may contain links to third-party websites that are not owned or controlled by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review the privacy policies of any third-party websites you visit.

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11. Changes to This Privacy Policy

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We may update this Privacy Policy from time to time to reflect changes in our practices or the law. We will post any changes on this page and update the "Last Updated" date. Your continued use of the Website after any such changes constitutes your acceptance of the revised Privacy Policy.

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12. Contact Us

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If you have any questions about this Privacy Policy, please contact us at:

 

The Autumn Charm Company

info@theautumncharmcompany.com

‪(973) 283-5521‬